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Structure
Communication
Formal Control
Goal Clarity
Performance/
Productivity
Initiative
Recognition
Working Relationships
Team Identification
Customer/
Client Service
Development Opportunity
Leadership
Organisation
Cohesion
Why
History
Climate & Efficient Performance
Reading &
Responding
 
 

Formal Control
A measure of the degree to which rules, regulations, policies and procedures and styles of management dominate the way in which people work; responses are not a statement on the exact dimension of these things but rather on the extent of their impact.

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